Make Up When You Screw Up!
I checked into Grand Mercure Singapore. Was served with a great smile. After getting my keys I went up to my room. When I opened my door, I’m in total SHOCK… There were 3 bags on top of the bed. I thought to myself, this room occupant obviously hasn’t checked out. So I went down […]
Activity VS Achievement!
I think a lot of people confuse activity vs achievement. I have a client whose whole sales management philosophy is focused on sales activity. I totally agree that without sales activities, there isn’t going to be an achievement. But there is also another way to look at it, I’ve often asked my clients, why isn’t […]